Scammers will say anything to gain your trust. And steal your money. Would you know if it were happening to you?
Hello.
Hi is this Michael Paul Bell?
Yes, this is Mike.
Mike, I'm Julie, calling from the Halifax fraud team. I'm calling about some suspicious activity on your account.
Uh, okay, uh, how do I know you're really from the bank? Maybe I should give them a ring.
You are welcome to but it may be easier to just check that your caller ID matches the
number on the back of your card there?
Okay yeah, hang on, um. Oh yeah, no yeah the numbers do match, uh.
We flagged up a payment on your account earlier today for 318 pounds. Does that ring a bell?
I didn't pay that!
Thanks for confirming. And Mike there's no need for alarm. I'm here to help.
Right. What do you need from me?
Please log on to your account and we can help protect your money.
Yeah, uh, okay, sure.
Now I'll need you to move your money to another account. Let me just give you the details.
Um, okay. Listen how long until I can get hold of my money again?
Your money will be held until we can secure your account, which is usually up to 24 hours.
Okay.
Great mike. I'll also book an appointment for you tomorrow at your branch. Ten a.m.?
Sure, I'll be there. Thanks for helping sort this out.
My pleasure. We'll see you tomorrow. Bye.
Bye.
It can take minutes to scam you out of years of savings. Protect yourself by knowing what to look out for. We'll never contact you and ask you to move your money. And will never ask you to share your banking details. If something doesn't seem right, hang up.