Go paper-free
Amend paper-free preferences for your statements and communications.
Once you've cancelled your card it can't be reinstated.
If you’ve misplaced your card, you can freeze your card temporarily.
If you're not registered for Online Banking, you can call us. We also offer a range of other services in your local area.
For debit cards you will be able to view your new card details in our app the next day, and for credit cards within 5 days. This lets you use your new card details online while waiting for your new card to arrive in the post.
If you're registered for Wallet Pay apps such as Apple Pay or Google Payâ„¢, you can use your mobile device to pay for your shopping while you wait for your new card to arrive in the post.
If you're not registered, our app gives you all the details you need to sign up to these services.