Switching to an account outside the UK?
You can’t use the UK Current Account Switch Service to move your regular credits and debits to a bank account in another EU country, but we can provide you with information that will help you to move them yourself.
Obtaining information on your regular payments
You can obtain information on all regular payments into your account (e.g. salary, dividends etc) and regular payments out of your account (Direct Debits, Standing Orders etc) either in branch or over the telephone. Alternatively, you can follow these simple steps online:
Payments out of your account
- Log in to Online Banking and select the appropriate account
- Select ‘More Actions’
- Select Direct Debits and Standing Orders
All your regular payments including the person you are paying (recipient), amount, frequency and date last paid is displayed.
Payments into your account
For any payments into your account or other information you may need you can click on ‘Search your Statement’ and search for any specific transactions or transaction types (NB: searches can go back several years but are limited to blocks of 90 day periods).
Once you’ve retrieved all the information you need you can then print the page(s). To redirect payments made to your account with us to your new account, you will need to contact the person or company that makes the payment and give them your new account details. To make payments from your new account, you will need to set up a new payment instruction with your new bank.
Transferring your balance to a new account
Check out our guides to international payments to understand how to send money abroad online. You can also do this in your local branch or over the phone.
Closing your account
Once you’ve redirected any regular payments and transferred your balance you can close your account. This can be done in our app, in branch or over the phone.
