Call from app

You can do this in our app

  • Ask our colleagues about help, support, and new products.
  • No more searching for phone numbers.
  • You won't have to remember any passwords.

To call through the app, you must be calling from the mobile phone number registered with us. If it's incorrect, you can change your mobile number online.

How to do it

Let us show you step by step.

  1. Sign in to our app then select Support at the bottom of the screen.
  2. Select Contact us from our list of useful links.
  3. Select the category that matches what you want to speak to us about.
  4. Follow the onscreen instructions and select Call us to speak to a helpful adviser.

Get set up online

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

Download app

More about our app

Save yourself a call

We’re here to help.

If you're registered for Online Banking, the fatest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can't, we'll pass you onto someone who can. 

 

How to message us

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