Worried about being able to pay your mortgage?

We know that life can throw surprises at you, and it can be tough to admit you have money problems. You're not alone though - we are here to help.

If you're having trouble paying your mortgage then please contact us. The sooner you let us know, the quicker we can help and get you back on track.

Get online support with your mortgage

Get online support with your mortgage

  • Contact us online if you're struggling to pay your mortgage so we can find the best way to help you
  • Answer a few questions and we’ll give you a range of payment options designed just for you
Get support online now

Or you can call us

Already missed a payment? 

You can call us on 0800 023 2679. Lines are open Monday to Friday, 8.00am to 8.00pm and Saturday, 8.00am to 5.00pm.

Worried about your future payments?

Call us on 0808 145 0437. Lines are open Monday to Friday, 9am to 8pm and Saturday, 9am to 4pm.

Dealing with financial difficulty

Dealing with financial difficulty

We've put together some guides to help you manage your money and understand the support available to you.

See support available

You could lose your home if you don’t keep up your mortgage repayments