Go paper-free
Amend paper-free preferences for your statements and communications.
Add your ID
You can do this online
- Our app is the simplest way to prove who you are.
- You will not need to visit a branch or post any documents to us.
- Download the Halifax app.
- Register for Online Banking.
- Receive your activation code in the post and input it in the app.
- Sign in to the app.
- Select More and then Confirm your ID from within the Manage Account section of your Spending Account.
- Take a picture of your passport and a selfie using our app.
- We'll check the pictures you've sent us and email confirmation to you within the next 24 hours.
Get set up now
Let’s take a closer look
How to register for Online Banking
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- Download the Halifax app.
- To start registering for Online Banking select Create sign-in details.
- Input the requested details.
![My profile screenshot from app.]()
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- Select your Money Smart account from the dropdown list.
![Account details screenshot from app.]()
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- Create secure sign-in details.
![Sign-in screenshot from app.]()
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- Read our Online Banking agreement, if you are happy to continue select Agree.
![Agreement screenshot from app.]()
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- An activation code will be posted to your parent or guardian.
- When you receive your code sign in to Online Banking and enter the activation code.
![Finish registering screenshot from app.]()
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- Enter the requested randomly selected three characters from your memorable information.
- Select Continue to see your security setting options.
![Memorable information screenshot from app.]()
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- Choose how quickly you would like our app to sign you out after you have stopped using it.
Select:
- Turn on Face ID to securely sign in to Online Banking with just a glance at your camera
- Keep using memorable information to continue entering three characters from your memorable information to sign in
- Ask me later and you will continue to use memorable information to sign in but we will ask again during a future sign in.
You can now use the app to check your spending and saving, pay in cheques, view your card details and many other things.
![Auto sign-out screenshot from app.]()
How to prove who you are
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- Open your Halifax app, sign in and select More from within the Smart Spending section of the app.
![Screenshot of the Halifax app home screen.]()
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- Select Confirm your ID from within the Manage Account section of your Smart Spending account.
![Smart spending - more - Confirm your ID screenshot from app.]()
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- Confirm that you have a UK/EU passport with you now.
- Take a picture of your passport following the guidance provided on our app.
![Provide proof of ID screenshot from app.]()
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- Take a selfie by following the guidance provided on our app.
![Selfie screenshot from app.]()
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- You're now done. We'll email confirmation to you after your pictures have been checked.
![Thank you for submitting your ID screenshot from app.]()
