Manage the people you pay

You can do this online

  • Control the list of people you pay in Online Banking or our Mobile Banking app.
  • Add or delete someone at any time.
  • Keep the list under control and remove clutter.
Manage recipients image

How to do it

Let us show you step by step.

  1. Sign in and select Pay & transfer from your account.
  2. Select Choose who to pay.
  3. To add a recipient, select Pay new. To pay or delete an existing recipient, select Manage next to their details. You can choose to make a payment or delete them.
  4. All done. You've added, paid or deleted that recipient.

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Mobile Banking app

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Online Banking

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Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

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Online Banking

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Pay someone new

Follow our step-by-step instructions on how to pay someone new in the app or in Online Banking.

How to pay someone new

Message us online

Get answers to your everyday banking questions. Sign in to our app or Online Banking to get in touch.

How to message us

Do more with our app

Find out about all the great features of our highly rated app, and how it compares to Online Banking.

More about our app

More help with payments

Track down regular payments, share your bank details or pay in a cheque on your phone.

See our guides

More help with payments

Track down regular payments, share your bank details or pay in a cheque on your phone.

See our guides