Go paper-free
Amend paper-free preferences for your statements and communications.
Protect your identity
Be careful with the things you share online or throw in the bin.
Find out how to keep your identity safe.
Identity (ID) theft
Fraudsters want to steal your ID so they can do things like:
- Use your bank account.
- Spend your money or move it.
- Get loans or other finance in your name.
- Move stolen money in and out of your account.
Keep an eye out for these tell-tale signs of identity theft.
Warning signs of identity theft
How to protect your details
Other ways fraudsters steal and use your details
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Have fraudsters stolen your details from a website? Find out with a free online service like Have I Been Pwned.
If fraudsters hack a site you use, change your passwords and security questions. Do this for any other sites that may have your same details.
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An online quiz or competition can be fun. But fraudsters create them to steal details that set up scams or to guess passwords.
Before you enter anything like this, make sure it’s genuine. Be suspicious if it asks for banking or private details, or for you to open your social media account.
To avoid scam messages, you can use a spare email address. And never send money to get a prize you’ve won. This is a common scam.
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The more fraudsters know about you, the better chance they have of stealing your money. Your details help them to target you with a scam, such as:
- Getting you to trust them on a scam call.
- Offering an attractive fake investment.
- Using a fake dating profile to trick you in a romance scam.
If you bin anything with your personal or banking details, like a bank statement, it can be valuable to a fraudster.
Store important documents at home or destroy them. And cut down on things like this by going paper-free.
Help from other organisations
Learn about other scams and how to protect yourself
Scam calls
Find out how fraudsters can use your details to win your trust.
Scam emails and texts
Find out how fraudsters try to steal your details.
Protect your devices
Do you know how to keep your devices safe?
Protect your passwords
Fraudsters will try to guess passwords to your online accounts.
Investment scams
Fraudsters pretend to be genuine companies and advisers.
Romance scams
Learn how fraudsters with fake profiles just want your money.
