Change your address

You can do this in our app

  • Our app is the simplest way to change your address.
  • It can be done in just a few short steps.
  • It gives you an extra layer of security when you shop or bank online.

If you need to update a child account, send mail to more than one address, the new address is outside of the UK or a BFPO address, please call us or visit your local branch.

Change address image

How to do it

Let us show you step by step.

  1. Sign in to our app and select the Profile and settings icon in the top-right corner.
  2. Select Edit next to your address and enter a valid new postcode. Then select your address from the list.
  3. Follow the on-screen commands and you’ll be asked to enter your password to confirm it's you.
  4. The change will take place immediately. You'll see the change next time you log on.

Thanks for your feedback.

Get set up now

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

Download app

More about our app

You might also like

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

Do more with our app

Find out about all the great features of our highly rated app, and how it compares to Online Banking.

More about our app

Message us online

Get answers to your everyday banking questions. Sign in to our app or Online Banking to get in touch.

How to message us

More help with your profile or settings

Update your personal details, manage app notifications or activate Cashback Extras.

See our guides

More help with your profile or settings

Update your personal details, manage app notifications or activate Cashback Extras.

See our guides