Go paper-free
Amend paper-free preferences for your statements and communications.
Change your support options
You can do this online
- Letters and statements can be sent in a different format.
- The way we support you can be adapted in branch or on the phone.
- We'll also make our colleagues aware of your situation so you won't have to explain it all again.
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- Sign in and select Your profile in the navigation bar at the top of the page.
- Select Change your support options, under How we support you.
- Select Continue to update your option. Then Continue again to confirm.
- All done, you've updated your support options.
- Sign in and select the Profile and settings icon in the top right corner.
- Choose the Settings tab. Select Accessibility options under How we contact you.
- Select Continue to update your options, then Continue again to confirm.
- All done, you've updated your support options.
Get set up online
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