Go paper-free
Amend paper-free preferences for your statements and communications.
Change your name
You can do this on our app
- Our iOS app is the simplest way to change your name.
- It can be done in just a few short steps.
- You just need either your driving licence, or EU or UK Passport.
We're still rolling out this service, so it isn't available through Android yet. See our guides on how to change your name.
- From the home screen, select the profile and settings icon in the right-hand corner
- Next to the name and title select Edit
- Select what you would like to change, and tap Continue
- Select the ID you would like to use, then read and agree to use biometrics
- Enter your new details and select Continue
- Confirm the checklist and select Ready to take a photo of your ID
- Read the instructions for the selfie and select Ready to take my photo, which will then be verified
- Confirm your changes and enter your password
- That’s it, your details have been updated.
Get set up now
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