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Help

Need some help making a claim?

We’ve got you covered. Learn how to make a home insurance claim. Find out what you should do before making your claim, and what information we’ll need.

Making a claim

Common enquiries

If you have a question about our home insurance, see if you can find the answer here.

Common enquiries

Manage your policy

Find out how to get in touch with us if you want to make a change, renew or cancel your policy.

Manage your policy

Additional help

Coronavirus support 

Guides to learn more about home insurance

Why choose us

Contact us

Halifax Home Insurance Select underwritten by Lloyds Bank General Insurance Limited.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.