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Heat pumps

A heat pump is an energy-efficient way of heating your home. Eligible Halifax customers can benefit from cashback and energy bill credit if they make the switch.

Heat pumps benefits

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More energy efficient

Heat pumps use less energy than traditional gas boilers to produce the same amount of heat.

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Better for the planet

Carbon emissions could be lower than a gas boiler, especially if you use renewable electricity.

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Heat pumps can last 20 years

A well installed heat pump should require relatively little maintenance.

Source: Energy Saving Trust

We’ve teamed up with Octopus Energy
 

 
Octopus saving energy for a house

A helping hand for Halifax customers

We’ve teamed up with Octopus Energy to help cut the cost of installing a heat pump. Octopus are currently installing in England & Wales. Register for a quote today. 

  • £100 bill credit on your Octopus Energy account for all Halifax customers.
  • £2,000 cashback if you have a Halifax mortgage and qualify for our Green Living Reward.
  • Up to £7,500 towards your heat pump installation if you qualify for a government grant.
     

Get a quote

Planning to claim your Green Living Reward cashback?

Register or sign in to your Green Living Reward to check you’re eligible before you Green Living Reward start any work.

How much does a heat pump cost?

Government grants of £7,500 towards heat pump installations in England, Scotland, and Wales are available.

Octopus heat pumps start at £500 for a standard installation, including the government grant. But it can be higher than this for larger homes or where it’s more difficult to fit a heat pump.

You could claim £2,000 cashback after your installation if you’re eligible for the Green Living Reward.

Get £2,000 cashback with the Green Living Reward

  • Ground and air source heat pumps are eligible for the Green Living Reward.
  • Sign in to your Green Living Reward to check if you’re eligible.
  • Once installed, submit a claim.

What if something goes wrong?

You’ll need to call the Octopus helpline and they’ll be able to help.

You can also find out more about servicing and maintenance when they install your heat pump.

Octopus Energy FAQs

 

Vicky and Matt's air source heat pump experience

Vicky and Matt tell us about their experience installing their air source heat pump and getting to claim their Green Living Reward.

Disclaimer: Any views expressed in these videos are the customers’ own, not those of Halifax. All cashback values were correct at the time of filming and might not match current values. Customers in these videos used their own installers. 

Other important information

  • Halifax is not responsible for the improvements carried out by your chosen supplier.
  • Halifax releasing the funds to you does not guarantee the quality of the work done by the supplier and it is up to you to ensure that you are satisfied with the improvements carried out.
  • Halifax cannot make any guarantee about the costs of the work required or any savings that can be made and you are responsible for making your own decision.
  • You agree that Halifax may contact you with reminders about this Reward and for research purposes.
  • Halifax reserve the right to change or withdraw the Reward at any time.

Is a heat pump right for my home?

This depends on a few things. Heat pumps work best in well-insulated homes, so it’s best to check this out before you start thinking about getting a heat pump. An easy way to do this is to find out your home’s Energy Performance Certificate (EPC) rating. If yours is a D or above and it says you have insulation, you should be good to go.

Most heat pumps use radiators to heat your home, just like boilers do. Sometimes, your existing radiators might be too small for a heat pump to work efficiently and will need replacing, but this isn’t always the case. A heat pump usually works well with existing underfloor heating too.

You’ll need some outside space for most heat pumps though. Around the size of a moped is usually enough for an air source heat pump. Ground source heat pumps take up more space than that, as they usually need a trench or borehole digging, plus a room inside for the operating system.

Home energy grants and schemes

Help is available if you’re planning on upgrading or replacing your heating system with a new low-carbon one. But it’s different depending on where you live in the UK.

England and Wales:

The Boiler Upgrade Scheme (BUS) offers grants of up to £7,500 to replace gas, oil, and electric boilers and heating systems with lower carbon alternatives, including heat pumps and biomass boilers. Homes must meet certain EPC standards and other conditions to qualify. In Wales, the Nest scheme helps lower income families make their homes more energy-efficient and better at saving water.

Scotland:

Home Energy Scotland offers grants of up to £7,500 for energy saving home improvements, like heating and insulation through the Warmer Homes Scotland programme. The scheme is funded by the Scottish Government to carry out improvements, such as wall and loft insulation, draught proofing, new boilers, and renewable energy projects with the aim of making homes warmer and cutting domestic energy bills.

Find out about discounts on home improvements.

About Octopus Energy

 

  • Halifax and Octopus Energy have teamed up to make installing air source heat pumps easier and more affordable for our customers.

  • All Halifax banking, borrowing, mortgage, savings, investment and insurance customers are eligible for the £100 bill credit on their Octopus Energy account, if they register for their heat pump installation through our website from 31 July 2024.

    Provided you’re an eligible Halifax customer and an Octopus Energy customer, your account will be automatically credited within 14 days of your heat pump installation.

    If you’re not an Octopus Energy customer, you’ll need to switch to them for your home energy as part of your heat pump installation to benefit from this offer. Octopus can support with you making the switch and the best tariff for your new heat pump as part of their service.

    If you experience any issues with the bill credit, you’ll need to contact Octopus Energy directly.

  • Octopus Energy fit air source heat pumps. Other types of heat pumps, such as ground source heat pumps, are available from different suppliers.

  • You’ll be given an information pack with a phone number to call if you need to speak to Octopus Energy about your heat pump once it’s been installed.

    If you use a different installer to Octopus Energy, you’ll need to get in touch with them directly.

 
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Home Energy Saving Tool

Our Home Energy Saving Tool is great for working out where you could save money on energy bills. You can even create a personalised action plan to help reduce your carbon footprint.

Try the tool

 
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Green Living Hub

Our Green Living Hub is packed with hints and tips to help you make your home more energy-efficient.

Green Living Hub