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Change your name
For security, if you need to change your name, you’ll need to visit a branch or write to us.
Although you can’t update your name online, you can complete and print the form you’ll need. Sign in or register for Online Banking on a desktop or laptop computer. From the menu at the top of the page, select ‘Your profile’, ‘Change your contact details’, and then ‘Change name’.
We’ll need both your old and new signatures, along with original or certified copies of some documents, depending on the reason for your name change. Please bring the right evidence with you so that we can help.
What evidence to bring
Change your name
If you want to change your name for any reason you will need one of the following:
- Deed Poll (not available in Scotland).
- Your marriage certificate or your civil partnership registration document.
- A Statutory Declaration.
- Your adoption certificate.
If you live in Scotland you can also use:
- A copy of the entry in the Registry of Corrections.
- An amended birth certificate issued by the Registrar General, Edinburgh.
Change your name after a divorce
If you want to change your name after a divorce you will need your:
- Divorce papers or decree absolute.
- Marriage certificate.
You will also need one of the following:
- Your birth certificate.
- Deed Poll (not available in Scotland).
- A copy of the entry in the Register of Corrections (Scotland only).
Once you’ve got your completed form and documents, Visit a Halifax branch.
Or write to: Halifax, PO Box 54, Leeds, LS1 1WU.
As we need original or certified copies of your documents, if you choose to write to us, we recommend sending everything recorded delivery. Once we’ve processed your name change, we’ll return any original documents to you. If you need any certified documents returning you must request this.
If you have more than one account.
When you contact us, we’ll update your name on all your Lloyds Banking Group accounts, including those issued by Lloyds Bank, Bank of Scotland, MBNA and Lloyds Bank Private Banking.
If you bought an insurance policy through Halifax, you’ll need to contact your insurer separately to let them know about your new name. If you don’t, it could affect your policy.
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